FAQs for CrafMax
1. What types of customized products do you offer?
At CrafMax, we specialize in a wide range of customizable products, including apparel, home décor, accessories, and gifts. Whether you’re looking for personalized mugs, custom t-shirts, or unique wall art, we have something for everyone!
2. How do I place a custom order?
Placing a custom order is easy! Simply select the product you want, choose your customization options (such as text, colors, or images), and follow the prompts to complete your order. If you have a specific idea in mind, feel free to reach out to us via our contact form!
3. What is the turnaround time for custom products?
Our standard turnaround time for customized products is typically 5-10 business days, depending on the complexity of your order. During peak seasons, it may take a little longer, but we’ll keep you updated on the status of your order.
4. Can I return or exchange a customized product?
Due to the personalized nature of our products, we generally do not accept returns or exchanges. However, if your order arrives damaged or if there’s an error on our part, please contact us within 7 days of receiving your product, and we’ll be happy to assist you.
5. Do you offer bulk orders or discounts?
Yes, we do! If you’re interested in placing a bulk order for events, teams, or businesses, please reach out to us directly. We’d love to discuss your needs and provide a tailored quote that includes any applicable discounts.